Book a Call
FAQS
Typically, tasks are completed within 3-4 business days. We aim to start on your task immediately, but the duration can vary depending on the task's requirements. More complex tasks or those requiring additional revisions may take longer. We always strive to finish your tasks as quickly as possible. Our business days are Monday through Friday.
It means you can request an unlimited number of tasks per month. However, please note that we can only work on one task at a time, with each task typically taking 3-4 business days to complete. Once the current task is finished and closed, we'll start working on the next task in the queue.
Once you sign up for Social Drip, you can start new tasks from the form emailed to you or on our website. Just provide a link to your content or brand assets along with the details of the task you need completed.
What information do I need to provide?
Typically, for video tasks, you'll need to provide us with your raw content, any branding materials or logos you want us to use, and a brief description of your requirements. For graphic design tasks, we can also create designs from scratch.
Once you sign up, you can immediately begin sending us tasks. Our team will start working on your first task and deliver it within 3-4 business days.
Yes, royalty free music is included in the subscription.
Absolutely, you can include a thumbnail design request with your video editing task, and we will provide both together, making your video ready for upload right away.
Yes, you can request videos to be exported in multiple sizes to suit different platforms like YouTube or social media.
Yes, you can ask for your graphic designs to be provided in various formats and sizes to accommodate different platforms or uses.
Yes, you can always obtain the source files for your tasks. However, please note that we cannot provide source files for any third-party assets utilized.
You can interact directly with your design rep through our app messaging and emails.
There are no contracts or long-term commitments. It’s a monthly subscription that automatically renews each month. You can cancel at any time before the renewal date through the billing portal
We can handle all of your video editing and graphic design tasks, with a few exceptions:
- Any content, service, or product prohibited by our terms and conditions.
- Personal event videos and images, such as weddings or complex music videos.
- Finished videos must be under 5 minutes, though you can request a custom upgrade to extend this limit.
- We cannot create 2D or 3D animations, like cartoons, from scratch for your videos.